TCBB Short Cased Axial Fan – 400mm

Returns Policy

Six-Week Returns — No Restocking Fees

We want you to buy with confidence. You can return any standard stocked item within six weeks (42 days) of delivery for a full refund — 100% of the item price, no restocking or handling fees. Trade and business customers get exactly the same rights as retail customers. See our Returns Policy for full details.

Return Conditions

• Items must be unused and in original packaging
• Custom-made, bespoke or powder-coated items are made to your specification and cannot be returned unless faulty
• Items must be returned with proof of purchase
• Return shipping costs are the responsibility of the customer unless the item is faulty

How to Return

1. Contact our customer service team to arrange a return
2. Pack the item securely in its original packaging
3. Include your order number and reason for return
4. Ship the item to our returns address

Faulty Items

If you receive a faulty or damaged item, please let us know as soon as possible — ideally within 48 hours of delivery, so we can claim against the courier on your behalf. We will arrange a free collection and send a replacement or issue a full refund. This does not affect your statutory rights.

Questions? Contact us at sales@alphaair.co.uk